1. Definition

Benchmarking is an ongoing process in which companies systematically compare their processes, performance, and practices with those of other organizations. The goal is to identify weaknesses and areas for improvement by learning from industry best practices. Benchmarking helps increase competitiveness and efficiency within an organization.

2. Application in Industry

In the industrial sector, benchmarking is used to enhance productivity, quality, and efficiency of production processes. Companies compare their processes to those of market leaders or direct competitors to gain valuable insights. This includes optimizing supply chains, production processes, and innovation activities.

3. Types of Benchmarking

• Internal Benchmarking: Comparison of departments or processes within the same company.
• Competitive Benchmarking: Comparison with direct competitors to identify competitive disadvantages.
• Functional Benchmarking: Comparison of specific functions or processes with those of other companies, regardless of the industry.
• Generic Benchmarking: Comparison of general best practices across different industries that can be applied to the company.